Empower yourself with the ability to authenticate the quality of products with just a few taps on your phone using the BIS CARE app. By simply entering the license number, HUID number, or registration number displayed on any item, you can instantly access essential details such as the manufacturer’s name and address, validity of the license or registration, covered varieties, included brands, and the current status of the license or registration. Don’t tolerate substandard products, misuse of marks, or misleading quality claims—report any discrepancies you encounter through the app’s intuitive 'Complaints' feature. Register your grievances effortlessly, provide necessary information and supporting evidence, and receive a unique complaint number for future reference while our dedicated team works on resolving your issue efficiently.

Features of BIS CARE:

Authenticity Verification:
Quickly verify the authenticity of ISI marks, Hallmarks, and CRS Registration marks on any product by entering the license number, HUID number, or registration number.

Complaints Registration:
Easily report sub-standard products, misuse of certified marks, or false quality claims directly through the app's streamlined 'Complaints' section.

User-Friendly Interface:
Enjoy a seamless user registration process or opt for quick login via OTP to conveniently file complaints and track their progress.

Tips for Users:

Provide Evidence:
When submitting a complaint, always include relevant proof such as photos, receipts, or documents to support your claim and accelerate resolution.

Select Complaint Type:
Choose the appropriate complaint category from the available options to ensure your report reaches the correct department for swift action.

Stay Informed:
Keep your assigned complaint number handy for easy tracking and follow-up on the status of your submitted grievance.

Conclusion:

The BIS CARE app puts powerful consumer rights at your fingertips, enabling you to confidently verify product authenticity and report violations in real time. With its intuitive interface and robust complaint registration system, users can effectively seek redressal for poor-quality goods and deceptive practices. Download the BIS CARE app today and take an active role in safeguarding yourself from counterfeit products while helping uphold national quality standards across [ttpp] and [yyxx] markets.